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Sterling Transcription and GDPR – Your Privacy is our Top Priority

The introduction of GDPR has given Sterling Transcription an opportunity to fine tune and improve even further our controls on client information and security.

Sterling Transcription continues to provide professional and high quality transcription services to our clients, and right now, you can be assured that we are GDPR ready and we are GDPR compliant.

Sterling Transcription and GDPR is an opportunity for continuous improvement

Your privacy is our top priority. 

We have always kept strict confidentiality of user data, and we continue to keep client confidentiality and security front and centre when improving our strong and secure systems.

We believe in continuous improvement, and our recent documents and procedures updates reflect this effort.

We’ve updated our Privacy Policy and our Terms and Conditions.  Here’s a brief summary of the updates we’ve made:

  • More control over your information.  We’ve made it easier and more flexible for you to control the information you provide us.  Our new policies explain that you have control over your personal information and how it is collected, used, and shared.
  • More details on how we use your information.  We are always working to improve our service delivery, and the updates to our policies describe in more detail what information we collect and why we need it.
  • More user-friendly language.  We’ve used clearer language, headings, and paragraphs which allow you to search important information more easily.

The new privacy policy took effect on 25 May 2018.  If you have any questions or concerns about Sterling Transcription or our updated Privacy Policy and Terms and Conditions, please feel free to contact our Data Protection Officer at dataprotection@pacificsolutions.com.au.

About Catherine Byrne

Catherine's work with Pacific Solutions Pty Ltd spans many areas, including writing and design, business development, training, and of course, keeping abreast of emerging trends and new products which enhance transcription and dictation experiences for clients.
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